My Telenor eCare App – A Complete Digital Solution
My Telenor App is the place where all your needs are just a tap away. Top Rated app with +10M downloads.
My Telenor App is a one-stop digital solution that helps you manage your Telenor account, services, and payments all in one place.
You can use it to manage your account, view your usage, pay your bill, and more. Plus, you get the added convenience of being able to access your account on the go.
No need to remember those pesky USSD strings! The app has been designed to make things easier for our valued customers and ensures that all their Telenor Pakistan number-related problems are solved with the minimum amount of taps, without any hassle or confusion. My Telenor app is available for both Android and iOS devices.
Telenor’s app comes with a range of exciting features that you can use to make your life easier.
View your call, SMS, and data usage history for up to 30 days
Pay your postpaid bills and recharge your prepaid account via scratch card, easy paisa, or credit cards
Shop for handsets and Telenor Mobile Broadband Devices
Manage and file complaints
Check your balance details, for free, on the go and so much more!
This platform was built using our TeC Platform (Telecom e-Commerce Platform) together with system integration and customizations. TeC was built using 21 years of our experience serving different communication companies. It's a unique platform that also enables communication companies to sell more, both online and offline, through their stores and partners.
As most of the communication products are ‘intangibles’ like voice minutes, packages, value-added services and bundles, TeC is designed to specially cater to these – not only does it provide ways to configure and sell these products, but also on how to activate and provision these. All this leads to improving average revenue per user (ARPU) and reducing churn by providing an excellent online experience to customers.
Get in touch
Do you want us to build an awesome self-care solution for you? Get in touch with us today and we’ll be happy to make you an offer that’s perfect for your needs.
Frequently Asked Questions
1. How long would it take to implement TeC for my business?
Depending on the size and scope of your business, it could take anywhere from a few weeks to several months. However, there are certain variables that have an impact on the timeline which include your approval process and technical readiness. We recommend you to get in touch. With your help, we can give a realistic timeline for implementation and set yourself up for success.
2. How much is it going to cost me?
The cost depends upon the region, modules, and cases required from within the Self-Care app and the number of days agreed for the project plan. We can provide you with better details if you fill in some information above.
What Our Cutomers Say About Us
Mustafa Jamshed Gillani
Director Product Development (Telenor Pakistan)
“Evamp & Saanga has the capability, resources and most importantly the drive to deliver on the challenging tasks and it was very encouraging to know that their ambitions are well aligned with our of vision of digitalization and empowerment.
Anders Hodal and Michael Myllerup
Co-founders (Golf Connections)
“ The quality and delivery of work has been excellent and the whole team has been very supportive and collaborative. In the event of any iterations of the work, Evamp & Saanga has solved the discrepancies in a quick manner. We definitely think that Evamp & Saanga is a good partner to work with. We seek to extend and strengthen our relationship with more critical projects, which are pivotal for Golf Connections customer experience Journey.
Incharge Corporate Communications & Branding
“ Nice work done by you and your team, BOK has good working relations with Evamp & Saanga.
I hope this working relation may flourish further in future.
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