Job Description:

• Cross-team collaboration.
• Engaging with external stakeholders.
• Routing customer complaints to the concerned teams.
• Establishing and maintaining good working relationships with customers and other professionals.
• Communication, customer service, troubleshooting, problem-solving, and analytical skills; extensive knowledge of the product being supported.
• The Product Manager will be responsible for providing presales support during customer onboarding and lead generation.
• The Product Manager will be responsible for managing the product’s daily operations.
• The Product Manager will conduct platform training for internal and external stakeholders.
• The Product Manager will conduct impact analysis of CR, plan, and manage feature enhancements and improvements.
• The Product Manager will perform daily and monthly reporting and analysis to monitor product health.
• The Product Manager will evaluate and assess RFPs and tenders.
• The Product Manager will manage and implement internal and external integrations.

Job Purpose: We are seeking a highly skilled and experienced Senior Magento Developer to join our dynamic team. The ideal candidate will have extensive experience in developing and maintaining e-commerce websites using the Magento platform. This role requires a deep understanding of Magento's architecture and features, Marketplace as well as the ability to lead and mentor junior developers. A commitment to collaborative problem-solving, sophisticated design and quality products is important. Key Responsibilities:

• Magento Development:
  • Design, develop, and maintain custom Magento modules and themes.
  • Customize and extend Magento functionality using best practices.
  • Integrate Magento with other systems and third-party APIs.
• Performance Optimization:
  • Identify and address performance bottlenecks.
  • Optimize the Magento application for maximum speed and scalability.
• Technical Leadership:
  • Lead and mentor a team of Magento developers.
  • Conduct code reviews to ensure high-quality and maintainable code.
  • Provide technical guidance and best practices to the development team.
• Project Management:
  • Collaborate with project managers to define project scope and timelines.
  • Estimate development tasks and track progress against project plans.
  • Ensure timely delivery of high-quality solutions.
• Quality Assurance:
  • Develop and execute unit tests and automated tests.
  • Troubleshoot and resolve issues in a timely manner.
  • Ensure compliance with industry standards and security best practices.

  Requirements:

• At least 2-3 years of hands-on experience with Magento 2.
• Have strong concept on checkout process and customizations.
• Strong experience in PHP, MySQL, HTML, CSS, JavaScript, and other web technologies.
• Experience with version control systems (e.g., Git).
• Familiarity with RESTful APIs.

  Skills:

• In-depth knowledge of Magento's code structure and extension architecture.
• Proficiency in developing custom Magento themes and modules.
• Familiarity with Magento's API and integration capabilities.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork skills.
• Ability to work in a fast-paced environment and manage multiple projects

Job Description: As a UX Designer at Evamp & Saanga, you will be responsible for ensuring that our digital products are intuitive, user-friendly, and meet the needs of our users. You will work closely with our product managers, developers, and other stakeholders to create seamless and engaging user experiences. Key Responsibilities:

• Conduct user research to understand user needs, behaviors, and pain points.
• Develop user personas, journey maps, and wireframes to guide the design process.
• Create prototypes and conduct usability testing to gather feedback and iterate on designs.
• Collaborate with cross-functional teams to ensure the implementation of user-centered designs.
• Stay up-to-date with industry trends and best practices in UX design.
• Advocate for the user throughout the design and development process.
• Analyze and report on user feedback and analytics to inform design decisions.
• Iteratively refine designs based on user testing results.
• Consider and implement accessibility principles to ensure that the digital product is usable by a diverse audience, including people with disabilities.
• Identify design challenges and propose effective solutions that balance user needs, technical constraints, and business objectives.

Qualifications:

• Minimum Bachelors degree in the relevant field
• Minimum 3 years experience of working in the relevant field
• Strong portfolio showcasing user-centered design projects and case studies.
• Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD,Canve or similar.
• Excellent understanding of user-centered design principles and best practices.
• Knowledge of wireframing and user journeys.
• Knowledge of both Web and App user experiences.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.
• Ability to work independently and manage multiple projects simultaneously.

Job Purpose:

In Capacity of Technical Project Manager, You will be providing subject matter expertise to project team and in charge of complete project life cycle starting from initiation phase to delivery of project deliverable. We are looking for an experienced Technical Project Manager to join our established team.

Required Skills and Responsibilities:

• Coordinate systems development for major applications, define project requirements including information and data needs, business analysis and programming.
• Coordinate all meeting and interface with business units, staff and service providers.
• Make sure that the team is sticking to plan and manage the project timelines, budget and scope.
• Coordinating the project stakeholders, both internal and external and managing communication with them.
• Daily Management and coordination of all technical and logistical aspects of a project including timelines, risks, risk mitigation strategies, action items and change requests.
• Leading and coordinating the scoping, technical requirements gathering, estimating and planning for single or multiple projects or work streams.
• Managing project documentation and keeping all other project deliverables on track.
• Translating scope and requirements of a technical nature to wider stakeholders of all levels.
• Improving project management practices within team members and improve their skills.

Qualification and Experiences:

• 2-3 Years of proven experience in managing projects.
• Bachelors or Equivalent Degree in Computer Science/Software Engineering or Management.
• Master’s Degree in Management/Project Management.
• Any Certification in Project Management will be an added advantage.
• Strong communication and consultative skills. Self-initiated and proactive.

We are seeking a highly motivated and skilled IT Support Engineer to join our dynamic IT team. The ideal candidate will provide technical support to end-users and ensure the smooth operation of IT systems and infrastructure. The IT Support Engineer will play a crucial role in troubleshooting hardware and software issues, assisting with network administration, and delivering exceptional customer service to our internal stakeholders.

Responsibilities

1-Technical Support:

• Provide first and second-level technical support to end-users via phone, email, or in-person.
• Diagnose and resolve hardware, software, and network issues promptly.
• Collaborate with team members to escalate complex issues and follow through to resolution.

2-Hardware and Software Maintenance:

• Install, configure, and maintain desktops, laptops, printers, and other hardware peripherals.
• Manage software installations, updates, and patches to ensure all systems are up-to-date and secure.
• Conduct regular system audits to identify potential issues and implement preventive measures.

3-User Account Management:

• Create and manage user accounts, permissions, and access rights.
• Assist in onboarding/offboarding processes, including setting up new user accounts and decommissioning old ones.

4-Network Support:

• Assist with network configuration, troubleshooting, and maintenance.
• Work closely with the network team to ensure a secure and efficient network environment.
• Documentation and Training:
• Create and update documentation for IT processes, procedures, and issue resolutions.
• Provide training to end-users on IT-related topics and best practices.

5-Customer Service:

• Deliver excellent customer service by responding to and resolving IT issues in a timely manner.
• Communicate effectively with end-users to understand and address their needs.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Proven experience in a similar role, preferably in an enterprise IT environment.
• Strong knowledge of Windows and MacOS operating systems.
• Familiarity with networking protocols, hardware, and troubleshooting techniques.
• Experience with Active Directory, Office 365, and other IT management tools.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.

As a Flutter Developer, you will be in charge of reviewing the software specifications and UI mockups, developing a cross-browser mobile application from scratch, and leading the application testing effort. We are looking for an experienced Flutter Engineer/Developer to join our highly skilled technical team.

Required Skills and Responsibilities:

• Working knowledge of Dart programming language
• Translate and build the designs and Wireframes into high-quality responsive UI code.
• General knowledge of Location Services, Maps, and other common Android/IOS libraries
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
• Solid understanding of the full mobile development life cycle, including automated testing and building
• Strong knowledge of security standards (e.g., HTTPS) and privacy standards.
• Native IOS and Android development Knowledge.
• Strong Object-Oriented Programming Knowledge.

Qualification and Experiences:

• Good understanding of state management, Flutter flavors, and app architecture.
• Strong communication and consultative skills. Self-initiated and proactive.
• Experience in a remote software development environment.
• Experience with building apps and software for consumer goods is a bonus.
• A degree in software engineering, computer science, or software development is a plus.

Required Skills:-

- Bachelor's degree in CS, IT or related field. - Strong understanding of operating system fundamentals and Background in Linux Administraion - Proven experience in configuring and managing web applications and database servers (Apache, tomcat, Nginx, MariaDB, MYSQL). - Experienced in Apache, Tomcat and Nginx as administrator for installation, configuration, application deployment, and maintenance. - Experienced in trooubleshooting logs and maintiang apps. - Good knowledge of Bash scripting, clustering with pacemaker and galera etc and replication strategies. - know how of SQL queries and any relational database systems - Experience with monitoring tools for statistical analysis such as Nagios and ELK - Proven ability to write clear, concise documentation - Knowledge of networking like DNS, TCP/IP and other networking concepts - Perform daily system monitoring, integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. - Perform regular security functions including log review, monitoring of systems and investigation possible intrusions. - Provide continuous monitoring, troubleshooting, and first level maintenance of the various application servers, systems and associated peripherals. This also includes adequate follow up on Problem Resolution tracking using the Remedy tool. - Develop and maintain installation and configuration procedures - Maintain good and smooth communication with customers through different channels like web, email, and phone - Prioritizing and managing the workflow - Troubleshooting, diagnosing, and resolving the issue - Respond to customer’s calls, emails and act accordingly regarding issues - Establish and maintain good working relationship with customers and other professionals - Communication, customer service, troubleshooting, problem-solving, and analytical skills; extensive knowledge of product being supported.